Frequently asked questions

Visit our online booking page at primesealnotarytx.com/book-online. Choose the service you need, select a date and time, and confirm your appointment. You will receive an instant confirmation by email. The entire booking process takes about two minutes. You can also call or text us at (817) 683-8405.

We recommend booking 24–48 hours in advance for standard signings. Same-day and rush appointments are available for an additional $100 fee, subject to availability. Evening and weekend appointments are also available.

Cancellations made more than one hour before the scheduled appointment are free. Cancellations within one hour of the appointment are subject to a $50 cancellation fee. For after-hours and rush appointments, the $100 rush fee is non-refundable. To cancel or reschedule, call or text (817) 683-8405 or email PrimeSealBusinessSolutions@gmail.com.

Yes. PrimeSeal is a fully mobile notary service. We travel to your home, office, hospital, title company, or any safe and accessible location within our service area across the DFW metro. There is no office to visit — we come to you.

PrimeSeal is based in Forney, TX and serves the entire Dallas–Fort Worth metroplex. Our primary coverage includes Dallas, Mesquite, Forney, Rockwall, Kaufman County, Dallas County, Rockwall County, Hunt County, Collin County, and Van Zandt County. Extended coverage includes Fort Worth and surrounding areas.

Most appointments take 30–60 minutes, including identity verification, document review, signing, and notarization. We recommend blocking extra time to allow for questions and thorough review of your documents.

Notarial fees are set by Texas Government Code § 406.024. For acknowledgments (including loan signings and deeds of trust), the fee is $10 for the first signature and $1 for each additional signature. For oaths and affirmations (including affidavits), the fee is $10 per act with certificate and seal. These are the maximum fees a Texas notary may legally charge per notarial act.

Yes. In addition to the notarial act fee, a travel fee applies based on your location. Zone 1 (Dallas, Mesquite, Forney) is +$50. Zone 2 (Rockwall and surrounding areas) is +$75. Zone 3 (Fort Worth and beyond) is +$100. Travel fees are not regulated by Texas law and are charged separately from the state-mandated notarial fees.

Yes. Evening, weekend, and same-day rush appointments include a $100 surcharge added to the standard service fee and travel fee. This covers availability outside of regular business hours.

You must present a current, non-expired government-issued photo ID. Accepted forms include a Texas driver's license, state-issued ID card, US passport, or US military ID. The name on your ID must match the name on the documents exactly. If you do not have a valid ID, Texas law allows a credible witness who personally knows you to verify your identity on your behalf.

Yes. Under Texas law, every person whose signature requires notarization must personally appear before the notary at the time of the signing. A notary cannot notarize the signature of someone who is not physically present. Each signer must bring their own valid photo ID. Notarization cannot be performed over the phone.

No. Never sign your documents before the notary is present. The notary must witness your signature in person. For loan signings, your lender or title company sends the documents directly to PrimeSeal. For general notarizations, bring your documents unsigned to the appointment.

PrimeSeal notarizes a wide range of documents including loan closing packages, deeds of trust, powers of attorney, affidavits, wills and trusts (signing witness only), business contracts, consent forms, medical authorizations, financial agreements, and corporate resolutions. We cannot notarize birth certificates, marriage licenses, death certificates, or divorce decrees — certified copies of those documents must be obtained from the issuing government agency.

Texas law does not specifically prohibit a notary from notarizing for a spouse or relative. However, a notary must never notarize a document in which they are a named party or have a direct financial interest. To avoid any conflict of interest, PrimeSeal recommends using an independent notary for documents involving family transactions.

A credible witness is a person who personally knows the signer, has no financial or personal interest in the document, and can vouch for the signer's identity. Under Texas law, if a signer does not have a valid government-issued photo ID and is not personally known to the notary, a credible witness may be used to verify the signer's identity.

A notarial certificate is a written statement attached to or included with a document that indicates the type of notarization performed, the date and location, the identity of the signer, and the notary's signature and official seal. Different types of documents require different certificates. The notary completes the certificate that is already on or provided with your document — a non-attorney notary cannot select which type of certificate to use, as that would constitute the unauthorized practice of law.

No. A notary public is not authorized to provide legal advice unless they are also a licensed attorney. PrimeSeal will explain where to sign, witness your signature, and apply the notary seal, but cannot advise you on the legal meaning or consequences of your documents. If you have legal questions, please consult an attorney before your appointment.

Yes. Texas notaries have statewide jurisdiction and may perform notarial acts in any county in the state. PrimeSeal's notary is commissioned by the Texas Secretary of State and authorized to notarize anywhere in Texas.

No. Under Texas law, notaries cannot certify copies of documents that are recorded or maintained by a government agency, including birth certificates, marriage licenses, death certificates, and divorce decrees. Certified copies of these documents must be obtained directly from the issuing agency. Notaries may certify copies of non-recordable documents.

An electronic notarization is performed in person, with both the signer and notary physically present, but using electronic signatures and seals on a digital document. A remote online notarization (RON) is performed via a live two-way video and audio conference, where the signer and notary are in different locations. Both are legal in Texas, but they follow different rules and requirements under Texas law.

Yes. PrimeSeal carries Errors & Omissions (E&O) insurance and is bonded as required by the State of Texas. E&O insurance protects you in the unlikely event of an error during the notarization process. The surety bond, required by Texas law, protects the public from financial loss caused by notary misconduct. These are two separate protections — the bond protects you, and the E&O policy provides additional coverage.

PrimeSeal Business Solutions is operated by Andrea, a Texas Commissioned Notary Public and Certified Notary Signing Agent through Huckleberry Notary Bonding, Inc. (certified February 2026). PrimeSeal is fully bonded, carries E&O insurance, and is based in Forney, TX 75126, serving the entire Dallas–Fort Worth metro area seven days a week.